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Ce cours de base de la formation Bien accueillir présente les concepts clés qui seront abordés dans le programme d’études sur les préjugés, l’empathie, la civilité et le dialogue. C’est ici que l’apprentissage commence.

In this course, you'll build your ability to identify what you smell and taste in your cup. Then you'll practice describing and sharing your sensory experiences with others. And all throughout, you'll form a deeper appreciation for the beverage you already love.

Learn why advocacy is important, explore how to be a more effective advocate, and identify ways to take action that are the right fit for you.

Become a community champion and gain a strong foundation to understand yourself, communities, and the various nonprofits that work in our communities. 

Discover how to be a mindful volunteer through a skills-based approach that emphasizes acts of service both big and small.

Découvrez comment être un bénévole consciencieux au moyen d’une approche axée sur les compétences qui met l’accent sur les projets communautaires, qu’ils soient petits ou grands.

Apprenez pourquoi il est important de défendre une cause, explorez comment être un défenseur plus efficace et trouvez des façons d'agir qui vous conviennent.

Walk through what sustainability means at Starbucks and how you can incorporate sustainability in your life.

Deepen your knowledge about leadership in sustainability in the retail built environment as a store manager, architect, designer or sustainability practitioner.